FAQ


If you cannot find the answer to your question below, please contact us at support@listango.com.

General


What is Listango?

Listango is a free online bookmarking app. Users can save links to web pages and articles using a bookmarklet, organize their links into public or private lists, and share links with friends using Facebook, Twitter or email. Because it is web-based, users can access their bookmarks from any device, anywhere.


How does Listango make money?

The Listango web application is free for anyone to use. To help cover our monthly operating costs, we display ads from Google on the site.


What technology does Listango run on?

We've used open-source technology as much as possible in Listango. The application was built using the Ruby on Rails web framework connected to a MongoDB database. Twitter Bootstrap provides the basis for our design and we are hosted by Heroku. Notable mentions to Mongoid (providing the interface between Ruby and MongoDb), HAML (clean and clear templating engine) and Coffeescript (clean and clear javascript).


Rails Mongo Bootstrap Logo



I love Listango. How can I help you guys?

Thank you! The main way you can help us is to help spread the word about Listango. Here’s what you can do:



Technical Requirements


Which web browsers work with Listango?

Listango is designed to work on all modern web browsers, including Google Chrome, Firefox, Safari, and the latest version of Internet Explorer. If you are using IE 7 or earlier, we strongly recommend that you upgrade to a modern browser like Chrome.



Bookmarklet


How do I install the bookmarklet to my web browser?

To install the bookmarklet on Chrome, Firefox, or Safari you can simply drag the “Save to Listango” button on the Tools page to your bookmarks bar. On Internet Explorer right-click the button and select “Add to favorites” to add the bookmarklet to your favorites bar. For further help, see our video instructions for installing the bookmarklet.


How can I add a description to a web page when using the bookmarklet?

Before clicking the “Save to Listango” bookmarklet, select and highlight text on the page that you wish to use as a description. This will automatically be used as the description once the link is added.


How do I install the bookmarklet on my iPad or iPhone?

We have a special page that explains how to do this. Go there now.



Working with Lists


How do I rename a list?

Select the list and then click on the name of the list at the top of the page. It will automatically open an input box so that you can change the name. Hit return after typing the new name.


Rename_list

How do I make a list private?

Select the list. At the top right of the page, you will see an icon that looks like an unlocked lock (next to the “Add bookmark” button). Click this icon once to “lock” the list. When the locked lock is displayed, the list is private and can only be viewed by you.


Lock

How do I share a list with friends?

Select the list. At the top right of the page, you will see a share icon. Click this icon and select Facebook, Twitter or email to share the list. Please note you can only share Public lists at this time.


Share

How do I delete a list?

Select the list. At the top right of the page you will see a red X icon. Click this icon to delete the list. Listango will ask you to confirm. Please note that when you delete the list all of the bookmarks in the list will also be deleted.


Lock

Can I change the order of my lists?

Yes. Go to your Account Settings. Under Profile, click on Advanced settings. Select Drag & Drop for List sorting. Click Update profile. Return to your bookmarks page and you can now manually arrange the order of your lists by dragging them with your mouse.


How can I share all of my lists?

You can send users the link to your Public folder ( "https://www.listango.com/" ) where they will be able to view all of your Public lists.



Working with Bookmarks


Can I import the bookmarks that I have stored in my browser?

Yes! Follow the instructions below to import bookmarks from any of your favorite browsers.

  • Export your bookmarks from your web browser. For Google Chrome, simply open the Bookmark Manager (Ctrl+Shift+O), and select Organize > Export Bookmarks to HTML file.
  • Login to Listango and click on the Tools menu. You will see the new Import Bookmarks section.
  • If you check the box next to “Import as private lists,” all of your lists will be imported as private, and others will not be able to view them. You can always change individual lists to Public or Private at any time.
  • Click the Choose File button and select the HTML file you exported in step 1.
  • Click the Import Bookmarks button.
  • Once completed, you will be redirected to your homepage where all of your new bookmarks should appear.

Import

How do I “star” a bookmark?

Hover your mouse over any bookmark and four buttons will appear to the right of the bookmark. Click on the star icon to “star” the bookmark. This will add the bookmark to your starred list.


Can I change the order of my bookmarks?

No, at this time the bookmarks are ordered by date, with the most recent appearing on top.


The time shown under my bookmarks is incorrect. How do I update it?

Go to your Account Settings. Under Profile, update the Timezone and click Update profile.


Can I export my bookmarks?

Sure. Go to the Tools page and you can export your bookmarks to a CSV or HTML file.



Account


How do I register using Facebook?

Listango allows users to set up a new account using their Facebook account. On the Sign up page simply click on the Facebook button to register using Facebook. Facebook will then prompt you to approve our application. Please note that we only receive your email address and name from Facebook (we do not access your personal data).


What if I forgot my password?

Go to the Reset password page to set up a new password.


How can I change my username?

Go to Account Settings. Under Profile enter a new username and click Update profile. If the username is already taken you will have to select another username.


How do I delete my account?

First of all, we don’t want you to leave so If there’s anything we can do to make you stay, please contact us at hello@listango.com. If you still must leave, go to Account Settings and select Delete Account.